Privacy Policy

1. Information we collect

Order details: your name, email address, mobile number, billing country and optional GSTIN, so we can deliver products and issue invoices.

Usage data: pages viewed, device and browser type, and approximate location from your IP address, used to keep the store secure and improve it.

Support data: the messages, order IDs and screenshots you send us when you raise a ticket.

2. Payment information

Card numbers, UPI IDs and net banking credentials are entered on our payment partner's secure gateway. We never see or store full payment credentials — only the method used, the amount, and a transaction reference.

3. How we use your information

To deliver your purchases and provide account access, to send order and invoice emails, to respond to support requests, to prevent fraud and licence abuse, and to send marketing emails if you opted in.

4. Email preferences

Transactional emails such as order confirmations are always sent. Marketing emails are only sent if you subscribed, and every one carries an unsubscribe link.

5. Sharing

We share data only with service providers who help us run the store — payment gateway, email delivery, hosting, analytics and course hosting — and only as needed for those services. We do not sell your personal data.

6. Retention

Order and invoice records are kept as long as required for accounting and tax compliance. Support messages are kept for up to three years. You can ask us to close your account and remove data not required by law.

7. Cookies

We use essential cookies for cart and login, and analytics cookies to understand which pages work. You can clear or block cookies in your browser, though cart and login may then not work correctly.

8. Your rights and contact

You can request a copy of your data, a correction, or deletion where applicable by emailing support@gharmartdigital.in. We respond within 30 days.